At ECU Fix, we know that time matters when it comes to vehicle repairs. That’s why we proudly offer our “Tested in 24 Hours or It’s Free” Guarantee on selected repair services. We aim to provide a full inspection and diagnosis within 24 hours of receiving your unit—or we’ll waive the repair cost.
How the Guarantee Works
- The 24-hour countdown begins once we receive and log your unit at our workshop during normal business hours.
- For units received on Fridays, the 24-hour period starts the following Monday at 9:00 AM.
- “Tested” means we complete a full diagnostic check and provide you with a repair update or assessment.
If we fail to deliver that update within the 24-hour window, your repair is free. Please note, this guarantee does not cover shipping fees or optional services such as priority return delivery or express diagnostics.
Important Terms & Conditions
To ensure fairness and efficiency, the following terms apply:
- The guarantee is only valid for repair services where the 24-hour promise is explicitly stated on the product page at the time of booking.
- You must include all required booking information with your unit. If key details are missing, we may not be able to log or test the item within the guarantee window.
- The guarantee does not apply in cases of damage during transit, incorrect packaging, or delays caused by couriers or external factors beyond our control.
Fast. Transparent. Reliable.
We built this guarantee to reflect our commitment to fast turnaround and trustworthy service. If your chosen repair qualifies, you can trust we’ll keep you informed within 24 hours—or we’ll make it right.